Privacy Policy (GDPR)

Last updated: January 2025

1. Data Controller

MyTravels ("we", "us", "our") operates as a tour operator and is responsible for processing your personal data. If you have any questions regarding this Privacy Policy, please contact us at:

Email: info@mytravelsprague.cz
Phone: +420 777 402 667

2. What Personal Data We Collect

We may collect and process the following personal data:

• Full name
• Email address
• Phone number
• Billing and payment information
• Travel details and booking information
• Passport or identification details (if required for booking)
• IP address and website usage data

3. Purpose of Processing

We process your personal data for the following purposes:

• Processing travel bookings
• Providing customer support
• Sending booking confirmations and travel documents
• Marketing communication (if consent is given)
• Compliance with legal obligations

4. Legal Basis for Processing

We process personal data based on:

• Performance of a contract
• Legal obligations
• Your consent
• Legitimate interest

5. Data Sharing

We may share your personal data with:

• Hotels and accommodation providers
• Airlines and transport providers
• Payment processors
• IT and hosting providers
• Government authorities when required by law

6. International Transfers

Your data may be transferred outside the European Economic Area (EEA) when necessary for travel services. We ensure appropriate safeguards are in place.

7. Data Retention

We retain personal data only as long as necessary to fulfill contractual and legal obligations.

8. Your Rights Under GDPR

You have the following rights:

• Right to access your personal data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

9. Cookies

Our website uses cookies to improve user experience and analyze traffic. You can manage cookie preferences in your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

11. Contact

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.

For any privacy-related questions, contact us at info@mytravels.com.